At HTV Events & Special Effects, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make an enquiry, or use our services.

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1. Information We Collect

We may collect and process the following types of information:

• Personal Details: Name, email address, phone number, and company name (if applicable).

• Booking Information: Event details, dates, and service preferences.

• Payment Data: Securely processed through trusted third-party payment gateways; we do not store your card details.

• Technical Information: IP address, browser type, device details, and cookies to enhance your browsing experience.

• Communication Data: Any correspondence via forms, emails, or calls.

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2. How We Use Your Information

Your information helps us provide and improve our services. We may use your data to:

• Process enquiries and bookings

• Deliver requested services and event solutions

• Personalize your user experience

• Send updates, promotional offers, or newsletters (only with your consent)

• Improve our website’s performance and functionality

• Comply with legal obligations

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3. Data Protection & Security

We use advanced security measures to protect your personal data against unauthorized access, alteration, or disclosure. All information shared through our website is encrypted using secure server technology (SSL).

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4. Sharing Your Information

We do not sell, rent, or trade your data. However, we may share it with:

• Trusted third-party service providers (e.g., payment processors or courier partners)

• Legal authorities, if required by law or for fraud prevention

All partners we work with are bound by strict confidentiality and data protection agreements.

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5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic, remember your preferences, and improve performance.
You can manage or disable cookies through your browser settings at any time.

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6. Your Rights

You have the right to:

• Access and request a copy of your personal data

• Correct inaccuracies in your data

• Withdraw consent for marketing communications

• Request deletion of your data (where legally applicable)

To exercise your rights, please contact us at [insert email address].

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7. Links to Other Websites

Our website may contain links to third-party sites (e.g., social media or partner services). Please note that we are not responsible for their privacy practices or content.

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8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date.

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9. Contact Us

For questions, concerns, or data-related requests, please contact:
📧 Email: admin@htvevents.co.uk
📍 Address: Heritage Events, 3 Stanton Way, London SE26 5FU, United Kingdom
📞 Phone: +44 7367 367555